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Touch Home Express is a venture of TMC, the No.1 Retail Giant in Andhra Pradesh, with a turnover of Rs. 200 crores, TMC, not only enjoys the leadership position in the category but also commands
enormous amount of equity and goodwill among the consumers of Andhra Pradesh.It will not be an over statement to say that almost every household in AP has some product or the other bought from TMC.

With this illustrious background, Mr. N. Amarnath, the CMD of TMC has now ventured into the space of after-sales-service in a big way in the twin cities of Hyderabad & Secunderabad through the launch of Touch Home Express (THE) .


“THE” will provide a one-stop service solution for Consumer Durables, Computers & Peripherals and Mobile Phones of ALL BRANDS at Offices & Homes. A detailed list of all products serviced can be viewed under each category by clicking the respective menus.


Key benefits for the customers of “THE”

  • Ultra modern, high tech service centre located right at the heart of the city (Easy and quick access for those who prefer to come to the service centre to get their appliance repaired in person)
  • State-of-the-art infrastructure, equipments and tools to provide world-class service experience
  • Over 60 dedicated, highly qualified and most efficient Field Service Engineers (Called “THE MAN”) to provide service right at the customer’s doorsteps
  • “THE MAN” are constantly on the move with their 2-wheelers in the city, they are be equipped with GPS Tracking Devices for attending to the customer’s calls at the quickest possible time
  • Customers can register their complaints through any one of the following services offered by “THE”:
    • Company owned, dedicated, CUSTOMER CARE CENTRE No. 4466 4466
    • Online registration through THE website:
    • Get a Customer Relations Officer to call you through the unique net-based “CALL-ME-NOW” service
  • Apart from providing appliance repairs services for customers at their home, “THE” will also undertake Annual Maintenance Contract for ALL PRODUCTS OF ALL BRANDS of appliances for Homes, Corporate, IT Firms, SMEs & SOHO
  • “THE” also has an exclusively designed & administered ERP software to carry out all Service Operation Online at all times at their service centre
  • General service calls
  • Breakdown calls
  • Demonstration calls
  • Preventive maintenance calls
  • Installations, removal and reinstallation for all products
  • Annual Maintenance Contracts for all products
  • Specialized training for customers in high-tech products and its applications for its optimum performance.
  • Accessories for enhancing utility and performance of products


    Copyright © 2010 Touch Home Express