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1. Can I wall mount my LCD TV?
Ans:     Yes.

2. Can burn-in occur in my LCD or Plasma TV?
Ans:     Under certain conditions LCD or Plasma may develop an image burn in (image retention). To avoid this phenomenon please make sure that static images like certain video games, TV input name or channel number, clock, stock market report bars, shopping channels pricing displays and similar images are not displayed for extended amount of time. Also viewing 4:3 ratio screen on 16:9 format TV is not recommended - TV remote ASPECT button will help with adjusting TV screen format. In general Plasma TV is more sensitive to image burn in then LCD

3. Why there is no sound even with volume set high?
Ans:     There may be several reasons for that situation: TV SPEAKERS setting in TV MENU may be set to OFF for example (certain older models only). If cable box/satellite is used its own volume maybe set low or muted (depends on clbox type). If HDMIIDVI cable is used, check DIGITAL AUDIO settings in TV MENU. If you still experiencing problems please contact our call center at 040- 4466 4466

4. How can I test my remote control?
Ans:     If you want to make sure that your remote control is working there is a simple test that can be done with a camera (cell phone or video camera like EVERIO). Simply make sure that your camera is in record mode and press any remote button while pointing the remote at the camera. You will see a strong white or blue light flash on the screen if remote is working. Please make su,re you have working batteries in the remote of course before attempting this test.

5. I want to wall mount my LCD or Plasma TV and need help selecting the correct mount.
Ans:     "THE" offers wall mounts. You may contact our Call Center at 040 4466 4466

6. How Long Do Plasma Televisions Last?
Ans:     The early plasma televisions had a half-life of about 30,000 hours. However, due to technology improvements made in recent years, most plasm set units have 60,000 hour Iifespans, with some sets rated as high as 100,000 hours. What a lifespan rating means is that a Plasma set, will lose approximately 50% of its brightness during its rated lifespan time. Based on even the modest early 30,000 hour rating, if such a Plasma television is on for 8 hours a day, its half-life would be about 9 years - or, if on 4 hours a day, the half-life would be about 18 years (Double these figures for a 60,000 hour half-life).

7. Do Plasma Televisions Leak?
Ans:     The gas in a Plasma television does not leak in such a way that more gas can be pumped in. Each pixel Element is a completely sealed structure, including the charging plates and plasma gas. If a pixel element fails, it cannot be repaired physically or by "recharging" the gas. In other words, if a large number of pixels "go dark" (for whatever reason), the entire panel needs to be replaced.

8. Are All Plasma Televisions HDTVs?
Ans:     Yes.

9. Do Plasma Televisions Generate Heat?
Ans:     Yes, since one of the major components of a Plasma television is charged gas, the set will be warm to the touch after being in operation for a while. Since most Plasma televisions are wall or stand mounted, with plenty of air circulation, heat generation, under normal circumstances, heat is usually not an issue (refer to previous question on high-altitude use). However, along with heat generation, Plasma TVs do use more energy than a standard CRT or LCD set. The main thing is to remember to give your Plasma television enough room to dissipate the heat that it generates.

10. Do All Plasma Televisions Have Tuners?
Ans:     Almost all Plasma televisions now come with onboard television tuners, including both analog NTSC and digital ATSC (HDTV over-the-air tuner). In addition, some Plasma televisions also come with a QAM tuner. A QAM tuner allows the reception of unscrambled HD-Cable signals (usually cable feeds of local HD television stations). However, some Plasma televisions are actually classified as monitors and require outboard tuners to receive broadcast, satellite, or cable television signals. When shopping for a Plasma television, make sure you ask your dealer what is required for the units you are considering to receive either standard or HDTV

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